1. The Promoter is Crystal Castle & Shambhala Gardens, 81 Monet Dr, Montecollum, NSW 2482 ABN: 12 003 611 587 Crystalight Pty Ltd. Telephone number 02 6684 3111.
2. Information on how to enter and prizes forms part of the terms of entry. Entry into the competition is deemed acceptance of these terms and conditions.
3. If there is any inconsistency between these Terms and Conditions and anything else that refers to this competition, these Terms and Conditions will prevail.
Who can enter
4. Entry is open to all except employees and immediate families of the Promoter and their associated companies and agencies. Immediate family includes the following: spouse, ex-spouse, defacto spouse, child or step child (whether natural or by adoption), parent, step parent, grandparent, step grandparent, uncle, aunt, niece, nephew, brother, sister, step brother, step sister or first cousin.
5. Entrants under 18 years of age must obtain the prior permission of their parent or legal guardian in order to be able to enter.
6. Crystal Castle reserves the right to request winners to provide proof of identity, proof of residency at the nominated prize delivery address and/or proof of entry validity or proof of registration ownership in order to claim a prize.
When to enter
7. The competition commences on 16/12/2017 at 4pm AEDT and concludes on 23/12/2017 at 4pm AEDT. Entries must be received by Crystal Castle prior to the competition close date and time.
8. The time of entry will in each case be the time the online entry is received by Crystal Castle, not at the time of transmission by the entrant.
9. Crystal Castle accepts no responsibility for any late, lost or misdirected entries including not received due to technical disruptions, network congestion or for any other reason. Entries not attributable to a valid email address account is invalid and will not be accepted.
How to enter
10. Entrants may enter the competition by:
Logging onto www.crystalcastle.com.au/christmas-giveaway and registering their details including full name and email address to complete their entry. The cost of accessing the promotional website will be dependant on the entrant’s individual Internet Service Provider. As a condition of entering, you must agree to receive the crystalcastle.com.au free email newsletter, as well as any announcements and special offers from the Crystal Castle and Shambhala Gardens.
11. Entrants are required to take full responsibility for the content of their entry and for ensuring that their entry complies with these Conditions of Entry.
12. Any entry that is made on behalf of an entrant by a third party will be invalid, unless the entrant requires the assistance of a third party to enter due to a disability.
13. The Promoter reserves the right to disqualify any entrant who tampers with the entry process, who submits an entry that is not in accordance with these Terms & Conditions of Entry or who has, in the opinion of Promoter, engaged in conduct in entering the Promotion which is fraudulent, misleading, deceptive or generally damaging to the goodwill or reputation of Crystal Castle.
Number of Entries permitted
14. Entrants may enter once per email address
Draw and Notification of winner
15. The winner will be randomly generated from the valid entries submitted in accordance with these terms and conditions. It will be drawn by Crystal Castle by random computer selection at 6pm on 23/12/2017 at Crystal Castle & Shambhala Gardens, 81 Monet Dr, Montecollum, NSW 2482.
16. The Promoter’s decision is final and the Promoter will not enter into correspondence regarding the competition result or any other decisions the Promoter makes in connection with the Promotion.
17. The winner will be notified by email within 24 hours of the draw. The winner will be published on Crystal Castle Facebook page and email list by 25/12/2017. Winner must then claim the prize within 14 days of notification being sent.
18. Should an entrant’s contact details change during the promotional period, it is the entrant's responsibility to notify Crystal Castle. A request to access or modify any information provided in an entry should be directed to marketing@crystalcastle.com.au
19. Subject to State Regulation, an unclaimed prize draw will take place at 81 Monet Dr, Montecollum, NSW 2482 on 11th Jan 2018 [AEDT]. The winner of the unclaimed prize draw will be notified by email within 24 hours of that draw.
Prize on offer
20. Total prize value is $3,060 as of 5/12/2017. 1 winner will receive: 1x Clear Quartz Heart, 3 x Annual Passes for Unlimited Entry to Crystal Castle for one year (starting from initial visit after claiming prize), 1x 1 hour Private Enchanted Cave Experience for up to three people, up to $90 gift card to spend in the Lotus Cafe and 1 x $900 Voucher (Valid only for Crystals and Jewellery).
21. Prize values are based upon the recommended retail prices at the time of printing
22. Prizes cannot be transferred, exchanged or redeemed for cash.
23. The prize is to be picked up by the winner within 28 days of winner being notified by Crystal Castle.
24. It is the responsibility of the winner to organise with Crystal Castle their preferred date for the Enchanted Cave Immersion with 28 days of prize notification by contacting marketing@crystalcastle.com.au
25. By entering this competition, entrants accept and acknowledge full responsibility for their decision to participate in this prize should they be chosen as winners.
26. All entries become the property of Crystal Castle. All opt-in entries will be entered into a database and Crystal Castle may use the entrant’s names and email addresses for future promotional and marketing purposes. By opting-in, entrants confirm that they allow their details to be used for this purpose. If entrants no longer consent to their details being used for future marketing purposes, the entrant should contact Crystal Castle on their details set out below or unsubscribe at the bottom of any email received. Any request to update, modify or delete the entrant’s details should be directed to marketing@crystalcastle.com.au